Contact us
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Customer Service
For assistance with bookings for Flight, Combos or Holiday bookings you can contact us in the following ways.
Phoning from within South Africa
Call our Contact Centre
0861 KULULA or 0861 58 58 52
Monday to Sunday 07h00 - 19h00
fax: +27 11 388 2463
kulula flights and Combos:
Monday to Sunday 07h00 - 19h00
kulula holidays:
Monday to Fridays: 08h30 -17h00,
Saturdays and public holidays: closed
Phoning from outside South Africa
Give the kulula Contact Centre a call on +27 11 921 0500 and they will transfer you to an agent.
Sorry, this service is only for international callers
| Flight bookings made through the Contact Centre and Airports are subject to a service fee, read more. |
Write to us
Tell us what you're thinking. Your feedback helps us improve our service to you.
Email:
[email protected]
Fax:
+27 11 388 2463
Comair Head office physical address:
Cnr. 1 Marignane Drive and Atlas Road
Bonaero Park
1619
South Africa
Postal address:
P.O. Box 7015
Bonaero Park
South Africa
1622
| Please note: We are no longer monitoring the Hellopeter platform and request you to contact us directly for any queries. |
Flight and bag cover contact details
If you’ve added flight and bag cover on your kulula flights or domestic British Airways flights (operated by Comair) and you have a claim or any enquiries, contact Chubb Insurance Limited. They’re the experts in this field and are ready and waiting to help you. For more details on flight and bag cover, read more.
Chubb Claims service
Tel: 0860 223 266 or download the claim form.
Email: [email protected]
Chubb Customer service
Tel: 0861 223 467
Email: [email protected]
